Welcome!
Welcome to the first issue of the Commonwealth War Graves Commission's newsletter.
Through the newsletter we hope to keep you informed about our work, cemetery projects, events and other items of interest.
This month in particular, we hope you enjoy the article about our headstone maintenance programme of interest which gives you further information about the size of our task!
As this is the first of our monthly newsletters, do let us know on feedback@cwgc.org if there is anything you would specifically like to see included
Keeping the names alive
Problems with inscription illegibility has led to an ongoing project to re-engrave more than 800,000 individual First World War headstones worldwide.
It is our intention to clean, re-engrave and touch-up every First World War headstone in our care – no easy task when one considers there are more than 800,000 individual First World War headstones worldwide.
Pollution, the elements and plain old age may have taken their toll on these memorials, but not a single sacrifice will be allowed to fade.
The work is only possible because of the full support and funding we have received from our member governments – funding that has allowed the Commission to engage the necessary resources to prolong the life of many headstones and replace those that have ceased to fulfil their function.
The project is expected to take at least 28 years with an estimated cost of £15 million.
For further information about illegibility of headstones and the work on this project, read on here....
Work in Cemeteries & Memorials
Major renovation at Helles Memorial
This year the Commission begins a major project to refurbish the memorial that will include the replacement of huge amounts of stonework and more than 550 name panels. The work, to be undertaken in stages, is expected to take five years.
Further information is available on the Commission's website Read on......
Vimy Memorial to be closed for maintenance
From 27 April to 10 May 2009 the Commission will be carrying out essential maintenance work at the Canadian National Memorial, Vimy, on behalf of Veterans Affairs Canada.
Our Service to You!
Our Service to you!
We are committed to providing a high-quality service and are continually trying to maintain and improve our service to you. We welcome any comments and suggestions that will help us maintain and imporove our service to you.
As well us contacting us by post, email (feedback@cwgc.org) or by phone, we now run many surveys. Further information on our most recent survey can be found below. Do keep your comments coming......
Annual Customer Service Survey
We have now completed our second Annual Customer Service Survey and we are extremely grateful to over 300 of you who replied both through the website and by direct contact.
A final report listing our findings and response to many of your comments can be found in our final report here.
By the way, 83% of those who responded said they might be interested in a newsletter!
Don't forget!
Further information on our service and the information we provide, including our service standards can be found in the Help and Information section of the website.
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